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Ktakne006
Explorer
7 hours ago

Can see duplicate entry for license under cplic print

Hi Team,

I had to update license manually on one of the security gateway (which us secondary device in cluster). However, when I am doing cplic print, it is showing duplicate entry for each license  Attached is the cplic print snap. can anyone help me to rectify that?

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Tal_Paz-Fridman
Employee
Employee
6 hours ago

I know this happened to other customers and might be related to the mechanism that updates licenses from UserCenter to your Security Gateway. Please open a ticket with TAC.

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