Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Participant

2-port 40GbE QSFP+ module not visible

Jump to solution

Hello all,

I have an issue on freshly installed 15600, where this gateway does not detect the 2-port 40GbE module. The code release I am running is R77.30 Build 503.

gw-4370e6> fw ver
This is Check Point's software version R77.30 - Build 503

gw-4370e6> show asset network
Number of line cards: 2
Line card 1 type: 4 ports 10GbE SFP+ Rev 1.0
Line card 2 type: 8 ports 1GbE RJ45 Rev 1.0

[Expert@gw-4370e6:0]# rpm -q kernel
kernel-2.6.18-92cp_990180014

[Expert@gw-4370e6:0]# ifconfig -a | grep eth
eth1-01     Link encap:Ethernet  HWaddr 00:1C:7F:63:71:C0  
eth1-02     Link encap:Ethernet  HWaddr 00:1C:7F:63:71:C1  
eth1-03     Link encap:Ethernet  HWaddr 00:1C:7F:63:71:C2  
eth1-04     Link encap:Ethernet  HWaddr 00:1C:7F:63:71:C3  
eth2-01     Link encap:Ethernet  HWaddr 00:1C:7F:68:85:D6  
eth2-02     Link encap:Ethernet  HWaddr 00:1C:7F:68:85:D7  
eth2-03     Link encap:Ethernet  HWaddr 00:1C:7F:68:85:D8  
eth2-04     Link encap:Ethernet  HWaddr 00:1C:7F:68:85:D9  
eth2-05     Link encap:Ethernet  HWaddr 00:1C:7F:68:85:DA  
eth2-06     Link encap:Ethernet  HWaddr 00:1C:7F:68:85:DB  
eth2-07     Link encap:Ethernet  HWaddr 00:1C:7F:68:85:DC  
eth2-08     Link encap:Ethernet  HWaddr 00:1C:7F:68:85:DD

Looking at the PCI devices, in fact we can see that Mellanox is presented.

[Expert@gw-4370e6:0]# lspci | egrep -i --color 'network|ethernet'
04:00.0 Ethernet controller: Mellanox Technologies MT27620 Family
04:00.1 Ethernet controller: Mellanox Technologies MT27620 Family
07:00.0 Ethernet controller: Intel Corporation I211 Gigabit Network Connection (rev 03)
08:00.0 Ethernet controller: Intel Corporation I211 Gigabit Network Connection (rev 03)
87:00.0 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
87:00.1 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
88:00.0 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
88:00.1 Ethernet controller: Intel Corporation 82599ES 10-Gigabit SFI/SFP+ Network Connection (rev 01)
8b:00.0 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8b:00.1 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8b:00.2 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8b:00.3 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8c:00.0 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8c:00.1 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8c:00.2 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
8c:00.3 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)

When I ran the HW network giagnostic I could saw that it tests eth3-01 and eth3-02 with while test as passed. Seems to me like a driver issue at the moment.

This gateway was installed from

Check_Point_R77.30_for_15000_23000_Appliances.iso  md5sum:cea76d21c5adc38a0459329110a922b4

Any advice would be appreciated.

0 Kudos
Reply
1 Solution

Accepted Solutions
Champion
Champion

Just load the latest GA jumbo HFA and you should be good, these Mellanox cards are relatively new...

--
My book "Max Power: Check Point Firewall Performance Optimization"
now available via http://maxpowerfirewalls.com.

Gaia 3.10 Immersion Self-paced Video Series
now available at http://www.maxpowerfirewalls.com

View solution in original post

3 Replies
Participant

It seems that the mlx5_core is not loaded when looking at lsmod, perhaps it is related to 40 GbE fiber cards on 15000 / 23000 appliance stop working after installing Take 128 and above of R7... 

Champion
Champion

Just load the latest GA jumbo HFA and you should be good, these Mellanox cards are relatively new...

--
My book "Max Power: Check Point Firewall Performance Optimization"
now available via http://maxpowerfirewalls.com.

Gaia 3.10 Immersion Self-paced Video Series
now available at http://www.maxpowerfirewalls.com

View solution in original post

Participant

Hi Tim,

Yes I can confirm that after installing the HF the module is visible.