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humt
Participant
‎2019-10-11 11:15 AM

wan cable disconnected

I am continous getting the error WAN Cable disconnected. I am trying to connect Internet PPPoe . I am using 730appliane. 

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1 Reply
PhoneBoy
Admin
Admin
‎2019-10-11 03:12 PM

What version/build of firmware?
What steps did you take to configure it?
Have you confirmed the connection works with a different device?

You may need to debug what's going on.
Use the instructions below from expert CLI.

Packet capture:
• To capture PPPoE headers [[PADI,PADO,…]:
tcpdump pppoed -i any
• For control packets:
tcpdump pppoes -i any

Debug:
sw dbg l 4,connmgr
sw dbg ppp
sw dbg 2 dsl
sw dbg tty /storage/debugdsl.log

To turn off the debug:
sw dbg l 0
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