This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
ABOUT CHECKMATES CYBER SECURITY COMMUNITY & FAQ
Create a Post
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Are you a member of CheckMates?

×
Sign in with your Check Point UserCenter/PartnerMap account to access more great content and get a chance to win some Apple AirPods! If you don't have an account, create one now for free!
bezeq_int
Participant
‎2024-09-30 05:37 AM

checkpoint System error- failed to retrieve logs

Hello,

We're using checkpoint Quantum Spark 1590 Appliance, version R81.10.08,

Keep getting this error:

"System Error

An internal error has occurred.

If the problem persists, contact Check Point Technical Assistance Center

Failed to retrieve logs"

Is there a way to fix it?

 

 

 

 

0 Kudos
2 Replies
PhoneBoy
Admin
Admin
‎2024-09-30 07:29 AM

Suggest upgrading to the latest firmware (R81.10.15).
If the problem persists, a TAC case is probably in order.

0 Kudos
the_rock
Legend
Legend
‎2024-09-30 09:51 AM

I would say, first, maybe try reboot, if that fails, upgrade. If that fails too, yes, contact TAC.

Andy

0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

View All ≫
Upcoming Events

    Sort by:
    CheckMates Events