Setting Preshared key password results in "Field must have a Value"

[DekPlent]

Hi There,

I am in a call with a customer where they would like to change a remote VPN endpoint IP  on their pair of SMB 1590s ;

The GUI prompts you to enter the preshared key to which I receive the error that the "Field Must have a value"

I have seen on occurrence of this before on the boards and the advice was to try via the command Line thinking that issue could be a UI or web browser issue; which I did but to my suprise I still see the following:

Gatekeeper1> set vpn site ITIM auth-method preshared-secret password xxxxxxxxxxxxxxxxxxxxxxxxx
Could not set vpn site password: Field must have a value

Has anyone experienced this before at all, and if so what was the resolution?

Thanks and Regards

Derek

[DekPlent · Accepted solution]

Hi all,

Just to update this one. It turns out, after further investigation, that the problem seems to related to the amount free space in the /tmp filesystem which is set to 20Mb

The log files soon fill this. I will need to check if I have any debug on to reduce usage here.

But when I went into expert mode I saw the following warning:

Gatekeeper2> expert
env: standard output: No space left on device

[Expert@Gatekeeper2]# df -h
Filesystem Size Used Available Use% Mounted on
tmpfs 20.0M 20.0M 0 100% /tmp

......

Once /tmp cleared down:

Gatekeeper2> set vpn site TST auth-method preshared-secret password xxxxxxxxxxxxxxxxxxxxxxxxx
Gatekeeper2>

And it also works from the UI

Hopefully this will help anyone who hits this issue in the future

Thanks

Derek