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Ted_Serreyn
Collaborator

SMP and HA clusters

Could someone explain to me why the below limitation exists.  It appears that you can configure a cluster in SMP, but you can't enable it locally on the boxes. 

01615544 The user cannot configure a locally managed cluster with SMP or an externally managed log server. 

 

This was sold to a customer after confirming that it appeared that SMP would support clustering.

 

Is there any kind of work around here.  I know you can configure a locally managed cluster, but I really need the SMP integration for the to match the rest of the SMB deployments.

 

Deploying a 1800 HA cluster, but really need the SMP for reporting and centralized management.

 

 

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8 Replies
Amir_Ayalon
Employee
Employee

Hi Ted.

please notice that this limitation was resolved in R80.20.10

as it appear in the Wiki

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

if you have any other question, feel free.

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Ted_Serreyn
Collaborator

Yes, I saw that it was resolved in the SK article.  However I am having issues establishing a cluster with a pair of 1800’s with SMP connection.  If I build it standalone it works fine, but with SMP enabled, cluster configuration fails.  I am trying to understand the original problem to see if it sheds any light on my current one.

 

This is a pair of 1800 appliances with the latest firmware.

 

I have opened a TAC case regarding this,

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G_W_Albrecht
Legend
Legend

So after enabling SMP the secondary will not sync with primary when clustered? You did only configure the primary as usual in SMB clustering ?

CCSE CCTE CCSM SMB Specialist
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Ted_Serreyn
Collaborator

yes, it doesn't even appear to finish the configuration.

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G_W_Albrecht
Legend
Legend

The primary node doesn't even appear to finish the configuration ? Firmware is R80.20.35 (992002614) ?

Y Q was:  when you do the sync interface on an SMB ha cluster, direct connect cable or thru a switch?

Use an Ethernet cross-cable to connect SYNC interfaces on the two appliances.

(Quantum Spark 1500, 1600 and 1800 Appliance Series R80.20.35 Centrally Managed Administration Guide p.20)

CCSE CCTE CCSM SMB Specialist
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G_W_Albrecht
Legend
Legend

In QUANTUM SPARK PORTAL R12.30 Administration Guide, cluster is explained as a number of GWs in Gateway Map:

Multiple gateways at a near location are clustered together. You can click on the cluster and zoom in to show those gateways.

So where is this explained and documented ?

CCSE CCTE CCSM SMB Specialist
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Ted_Serreyn
Collaborator

Here is a screenshot after trying to configure the HA on the secondary member.  This same cluster configuration configures (now) as a standalone cluster not connected to SMP.

here is the error receivedhere is the error received

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mattiasl
Explorer

I had this issue as well and thought that I would share how I resolved it.

It turns out to be access rules that blocks the traffic on the sync-interface so when trying to configure HA, it fails with the error message "The software version of the primary member is not compatible". I had the firewall setting in SMP set to strict which blocks all traffic. You have to set the firewall setting to standard when you configure the HA. After that you can configure your firewall rules and also a rule to allow traffic on the sync-interface. Then change back firewall policy to strict.

Hope this helps if others have the same issue.

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