SMB1800 Appliance not connecting other than default port LAN1 on 192.168.1.1

[kamaladmire1]

Hi All, 

I am having issues with SMB1800 Appliance not connecting other than the default port LAN1 on 192.168.1.1. 

this is a brand new appliance and after first-time wizard, I am able to connect to WebUI on https://192.168.1.1:4434 but when trying from Local Lan on 10.242.x.x which is connected via switch port to Appliance.

I can ping to 10.242.1.254 from 10.242.1.10 but I cant browse WebUI, no policy installed yet, 

can anyone please help 

[SecNetEng]

Hello,

Once you have connected your PC directly to the management interface, you can do initial configuration.

https://sc1.checkpoint.com/documents/SMB_R80.20.20/AdminGuides/Centrally_Managed/EN/Topics/Connectin...

This includes configuring the management interface to an IP address that matches your LAN. You will also configure the default route and DNS settings.

I may have understood wrong, but from our message it sounds like the management IP address was never changed to an IP on your local LAN.

[Lesley · Accepted solution]

Maybe this would help you? Check the LAN switch part, maybe all LAN parts are part of one LAN switch? I am just guessing because I have no idea what has been done. 

https://sc1.checkpoint.com/documents/SMB_R80.20.20/AdminGuides/Centrally_Managed/EN/Topics/Configuri...

Also have you already updated the firmware? Put the latest image on an USB and reboot the unit.

It will go factory again but then you have a good start (otherwise use webinterface to update).