It had something to do with the Smart 1 Cloud is what the techs said, the ISP redundancy is configured on the 1550 and not the Cloud which was causing an issue since all the policies are passed down to the 1550 from the cloud, sorry we don't have any screenshots, this has been over a month ago..
On the 1550 it only has 1 WAN, so we took LAN2 and made it a WAN port and assigned it to the secondary ISP with its static IP..It kept giving up probing errors, and the techs were telling me that this was because of the Smart1 Cloud,