ISP failover is not working on checkpoint SMB firewall.

[Bachan]

Hi Team,

We have a following issue and need your help in understanding it.

Issue

-ISP failover is not working on checkpoint firewall.

Environment

• R80.20.60 SMB
• SMB-1550

Observation

• Trying to achieve ISP redundancy on SMB(Active/Standby) firewall .
• Dynamic route is not used and no PBR configured.
• The connection is ISP-->L3 switch-->Checkpoint.

Troubleshooting

• Checked the standard configuration using below link for ISP redundancy.

               https://sc1.checkpoint.com/documents/SMB_R80.20/AdminGuides/Centrally_Managed/EN/Content/Topics/Conf...

• We wanted to test the connection by making the below changes

-Manually shutting down the ISP link connecting to primary firewall.

-Using connection probing method as “Probe DNS server”

-Clear “Automatic detect loss of connectivity to the default gateway” checkbox.

However we where not able to make any change due to Error occurred . We checked all the other TAB but was not having any errors on it. Refer log-1

Can you please let us know what can be the issue here ? Is this a cosmetic bug ??

[G_W_Albrecht]

The firmware R80.20.xx is out of support now - March 24. Why not use the last version, R81.10.10 ?