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LeeBingKang
Advisor
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Get full on "/logs" directory in SMB locally manage appliance

Recently, found out one of my client smb firewall's /logs directory was full.

disk space.PNG

As I observe on the mentioned directory, i found out several files in the directory and i can't confirm which can be deleted.

Capture.PNG

 

Hence, i appreciate if someone can help me on identifying which files are safe to be deleted.

 

Thank you.

 

 

 
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2 Solutions

Accepted Solutions
HristoGrigorov

"core" file is the one that takes a lot of space and it is safe to be removed. This is a crash dump file and it is generally good idea to download it to a remote computer and open TAC case for CheckPoint to investigate it. 

messages-*.gz are also safe to remove but those are very small in size and not much space will  be freed.

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G_W_Albrecht
Legend Legend
Legend

See here: sk139692: /logs fill up to 100% on Small and Medium Business Appliances

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist

View solution in original post

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7 Replies
HristoGrigorov

"core" file is the one that takes a lot of space and it is safe to be removed. This is a crash dump file and it is generally good idea to download it to a remote computer and open TAC case for CheckPoint to investigate it. 

messages-*.gz are also safe to remove but those are very small in size and not much space will  be freed.

LeeBingKang
Advisor

Hi. Appreciate for your feedback on my question.

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G_W_Albrecht
Legend Legend
Legend

See here: sk139692: /logs fill up to 100% on Small and Medium Business Appliances

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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HristoGrigorov

This SK makes me laugh. Let's first dump core file and then tell the customer to just go and delete it. Absolute nonsense.  

 

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_Val_
Admin
Admin

This is not what the SK says. It says, 100% utilization is explained by an existing core dump. Once core dump file deleted, it should be back to normal. 

Also, I personally do not find your comment helping anyone here. Let's all be just a bit more professional, thanks.

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HristoGrigorov

@_Val_  It is not professional to dump core and then ask the customer to just delete it without opening TAC case. Even more, silently dumping core files and not letting customer know about this is even more unprofessional. Hope it is a bit more clear now.

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_Val_
Admin
Admin

There is a feedback form in the SK, and you are welcome to use it.

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