Firewall Checkpoint L50 won't start

[danieledebernar]

I reset the firewall to factory settings but it won't boot up properly and it doesn't show up in network resources or even its IP address. How can I solve this?

[Chris_Atkinson]

Why was the device reset, was it not functioning correctly prior?

Have you attempted to access the device serial console?

Alternatively imaging the appliance via USB could be an option if you have the necessary files / entitlements.

Note 600 / 1100 series devices are no longer supported.

[the_rock]

Do you have console to it? If so, you can try hard reset it.

Andy

[danieledebernar]

I don't have the usb console cable and adapter to see it how can I get around it?

[the_rock]

Do you have usb to RJ45 cable? Thats console cable...I always use one they gave me at Fortinet conference ages ago and works 100% of the time.

Andy

Like one below:

https://www.amazon.ca/Compatible-Console-FTDI-RJ45-Windows/dp/B07BK6P67K/ref=sr_1_5?crid=1BNLKXEOBVW...

[danieledebernar]

what software should I use? or do I go SSH with Putty?

[Alex-]

@Lesley is correct, if you factory reset, you can connect to LAN1 and get a DHCP IP.

From there, connect to https://192.168.1.1:4434

[the_rock]

You open putty, select serial and then go to control panel, check device manager and verify what COM its using.

Andy

Or, as @Alex- suggested, configure your laptop to use any IP from 192.168.1.0/24 subnet, leave D as blank and it should connect to https://192.168.1.1:4434

But again, if NOT, then console is your only option, sorry mate.

[Lesley]

Able to connect with default IP?

Identity the network interface marked as LAN1. This
interface is preconfigured with the IP address 192.168.1.1.

[danieledebernar]

This is situation with led Firewall. 

[G_W_Albrecht]

And this box still has support and services ? Looks like an old 600, long gone 8)

[PhoneBoy]

There is a bug in older firmware that prevents the device from starting after a factory reset.
The only way to recover from this is upgrading to the latest firmware vua USB.

Please download the latest firmware from here (I believe the L50 is a 700 series): https://support.checkpoint.com/results/sk/sk137212#Downloads 
Install via a FAT32 USB drive per: https://support.checkpoint.com/results/sk/sk107592 

[danieledebernar]

This is situation I cannot check via console yet whether the firmware update was successful.

[PhoneBoy]

When the lights stop flashing on the unit, it should be updated. 
You can then power cycle and reboot.
If the update was successful, you should get assigned a DHCP address after reboot.

You can manage the unit with a web browser (https://192.168.1.1:4434) and/or ssh.
Most likely, you can use Firewall/VPN functionality without an additional license as that typically is a perpetual license.
However, note it is an End of Support device.

[the_rock]

Wait...is the console plug in the back? I dont know where you live, but Im sure any electronics computer store would have console cable like the one I sent you the link via Amazon.

Best,

Andy

[emmap]

It's a 600, so this is the latest.

https://support.checkpoint.com/results/sk/sk123294

[danieledebernar]

I'm waiting for the console cable to arrive and then I want to figure out with what software can I check it for errors?

[G_W_Albrecht]

First check the license - you only have Firewall, IPSec VPN, QoS and Identity Awareness as unlimited blades, you will need a contract for TP, IPS & co.

[danieledebernar]

I have no license as the firewall was used by another colleague so it is free I think it is limited

[G_W_Albrecht]

So how do you plan to use it ? IPS / TP mostly is the important part, without you have only features from e.g.  iptables.

[danieledebernar]

I just want to administer it and manage it as iptables and filtering mode nothing more but if I can't get into it, I'm asking what software do I get into management with?

[G_W_Albrecht]

WinSCP + Putty

[danieledebernar]

this is the situation how can I solve it now?

[the_rock]

Can you see what IP is there? It should have 192.168.1.1 Im pretty sure...

[danieledebernar]

127.0.0.1 this is. in boot logs not present ip 192.168.1.1

[the_rock]

I hate to say this, but I think its "toast", sorry. If you only see loopback IP address, not much you can do, plus if ICA is destroyed (as per screenshot you posted before), I have a gut feeling the only way to try fix this is to get console cable and try do hard reset, ie as you are powercycling the box, hold the metal pin for few seconds, release it, hope it comes back okay, so you can log into https://192.168.1.1:4434

Andy

[G_W_Albrecht]

Will not help - it is the ICA issue from sk123499 after 1.1.2018...

[G_W_Albrecht]

This is not true - the SMB licence depends on the device MAC, not IP, so the license has the MAC at the end as CK-00-1C-7F-xx-yy-zz and it looks like 127.0.0.1       never      CPAP-AP1570 CPWIFI-EU CPSB-FW CPSG-C-4-U CPSB-VPN ... CK-00-1C-7F-xx-yy-zz

So this is the source of using loopback IP, but i do not think this would work for eval as you need to use the head IP...

[the_rock]

That may be the case, but not sure it matters if the box does not even start properly...

Andy

[PhoneBoy]

The license is the least of our worries here.

The only way to get the box to start properly is to load the box with fixed firmware (done via USB drive) or to backdate the appliance as described by @G_W_Albrecht