Firewall Checkpoint L50 won't start

[danieledebernar]

I reset the firewall to factory settings but it won't boot up properly and it doesn't show up in network resources or even its IP address. How can I solve this?

[Chris_Atkinson]

Why was the device reset, was it not functioning correctly prior?

Have you attempted to access the device serial console?

Alternatively imaging the appliance via USB could be an option if you have the necessary files / entitlements.

Note 600 / 1100 series devices are no longer supported.

[the_rock]

Do you have console to it? If so, you can try hard reset it.

Andy

[danieledebernar]

I don't have the usb console cable and adapter to see it how can I get around it?

[the_rock]

Do you have usb to RJ45 cable? Thats console cable...I always use one they gave me at Fortinet conference ages ago and works 100% of the time.

Andy

Like one below:

https://www.amazon.ca/Compatible-Console-FTDI-RJ45-Windows/dp/B07BK6P67K/ref=sr_1_5?crid=1BNLKXEOBVW...

[danieledebernar]

what software should I use? or do I go SSH with Putty?

[Alex-]

@Lesley is correct, if you factory reset, you can connect to LAN1 and get a DHCP IP.

From there, connect to https://192.168.1.1:4434

[the_rock]

You open putty, select serial and then go to control panel, check device manager and verify what COM its using.

Andy

Or, as @Alex- suggested, configure your laptop to use any IP from 192.168.1.0/24 subnet, leave D as blank and it should connect to https://192.168.1.1:4434

But again, if NOT, then console is your only option, sorry mate.

[Lesley]

Able to connect with default IP?

Identity the network interface marked as LAN1. This
interface is preconfigured with the IP address 192.168.1.1.

[danieledebernar]

This is situation with led Firewall. 

[PhoneBoy]

There is a bug in older firmware that prevents the device from starting after a factory reset.
The only way to recover from this is upgrading to the latest firmware vua USB.

Please download the latest firmware from here (I believe the L50 is a 700 series): https://support.checkpoint.com/results/sk/sk137212#Downloads 
Install via a FAT32 USB drive per: https://support.checkpoint.com/results/sk/sk107592