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Happy__
Collaborator
‎2020-11-03 02:25 AM

1200R device is self rebooting with Mirror port configuration.

Hey,

Greetings of the day.

In the past few days, our device got self rebooted. We have had no power or other issues on our site. How can we get more information to find the cause of these reboots? We have found nothing in the logs. After the reboot, we cloud not able to find the error messages.

Also, I am working with TAC as well and SR #6-0002128686.

We have 80 grid locations and facing this issue on a few of them.

Mode of deployment: Bridge mode with Mirror port enabled.

Firmaware version is R77.20.81 build 990172605

 

Thank you in advance,

 

+91-8077365288

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1 Reply
_Val_
Admin
Admin
‎2020-11-03 04:22 AM

Sorry to hear that. Please follow your TAC process. Not sure if community has anything to help you out at this point.

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