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Steve_Brown
Explorer
‎2018-06-06 05:41 AM

Why does SSL Network Extender status stay as initializing?

We are running R80.10 and I am trying to access from IE11, Firefox and Chrome with no luck.

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3 Replies
PhoneBoy
Admin
Admin
‎2018-06-06 03:24 PM

Are you using this?

It's basically required for most browsers these days: Mobile Access Portal and Java Compatibility - New Mobile Access Portal Agent technology 

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Steve_Brown
Explorer
‎2018-06-06 11:47 PM
In response to PhoneBoy

Dameon,

Yes I am . We have the latest hotfixes applied.

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PhoneBoy
Admin
Admin
‎2018-06-07 10:58 AM
In response to Steve_Brown

It's possible you may need to apply some of the workarounds here: Some SSL VPN functionality breaks as a result of a Java update to version 7 update 51 (7u51) and abo... 

Otherwise I suggest opening a TAC case so we can troubleshoot. 

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