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Adriel
Participant

VPN Connection Failed

Hello,

Any hints how can i fix this issue:

Checkpoint VPN Connection Failed, error "You cannot receive an Office Mode IP address because the Security Gateway does not have a license for Office Mode. Contact your Administrator"

Appreciate any help in advance...

 

 

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5 Replies
AaronCP
Advisor

What version are you running? Have you checked out SK120652?

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(1)
Adriel
Participant

Hello Aaron thanks, I'm currently running r81.10 with the latest JHF.

 

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Chris_Atkinson
Employee Employee
Employee

Are you using DHCP for Office Mode IP allocation? Please see: sk178767

CCSM R77/R80/ELITE
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PhoneBoy
Admin
Admin

What is your precise license string on the gateway? (cplic print output)

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skandshus
Advisor
Advisor

for the fun of it. Try rebooting the gateway and see if it fixes it.. If possible.

 

Ive seen that before, and for whatever reason the gateway would screw "something" up.

 

It got fixed later in a hotfix that got released and no longer seeing it

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