SAML auth issues after R81.20 jumbo 92 install

[the_rock]

Hey guys,

Just wondering if anyone else had this problem after installing jumbo 92 for R81.20. Customer noticed the next day none of their VPN users would get prompted for SAML auth when connecting to VPN, but worked fine before jumbo 92 install. I find it odd jumbo would have caused this, since its 3 months old now, but its also sort of too coincidental in my view.

Anyway, TAC gave them an sk about this, cant recall the number now, but its essentially to force SAML, though it says in it its not officially supported CP procedure.

They will do some debugs today and let us know.

Tx as always.

Andy

[the_rock]

Found the sk TAC gave the customer.

Andy

https://support.checkpoint.com/results/sk/sk180948

[the_rock]

I had @Ilya_Yusupov reach out to me about this offline, what an amazing guy! Lets see what customer would like to do, we will also follow up with TAC.

Andy

[the_rock · Accepted solution]

Issue was fixed, though I will update once customer confirms what exactly they changed on Azure end, if it was process from sk180948 or something else. Found out its sign in frequency setting...attached screenshot.

Andy