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macuser79
Participant
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Mac OS Sequoia Beta 1 - Negotiation with site failed

Hi everyone,
for work needs I installed Sequoia, the Mac operating system that was released yesterday, on my Macbook Air M1.
Yes, I know it shouldn't be done but developing in the mobile sector, I am forced to always be updated with Apple systems.
I therefore needed to install the VPN client to develop with the test environment, but unfortunately every time I try to connect I always receive the "Client" message.
Below I show you my configuration, maybe it can be useful to someone.

OS version: Mac OS Sequoia Beta 1
Version of Remote Access client: E88.30

Authentication to the VPN occurs in the following way: "Multi-Factor Authentication"

The problem is the following: "Negotiation with site failed"

I start the VPN client, it shows me my company screen to enter the username and password. After correctly entering the credentials, I receive the "Welcome Authenticated By your Identity Provider" screen and then the Safari browser does not close automatically, leaving me with the open screen. Then after a few minutes I receive the error message "Negotiation with site failed".
I would like to be able to change browsers, for example Chrome, but I don't know if that solves the problem.
What can I do ?
Thank you,
Vincenzo


Screen_1.png

 

Error.png

 

 

 

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46 Replies
the_rock
Legend
Legend

Thats good to know, but again, and this is just me personally, if something is not supported officially by the vendor, I dont like doing it.

Andy

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(1)
vincenzo79
Explorer

HI,
I installed all versions of Mac Os Sequoia and noticed that the app never worked.
In the end, I have a Macbook Air with an ARM processor, I opted to use the compatible version for the M1 processor, I find it more performing

DrAries77
Explorer

Dear All,

also with the Sonoma 14.7 there is this issue. The Endpoint Security VPN E87.00 client doesn't work any more.

 

Regards.

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DrAries77
Explorer

Dear All,

the issue can be solved by using Chrome as browser... it's strange but it works...

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nico81
Explorer

87.00 is an old version, I have installed Sonoma 14.7 back from scratch, and version 88.60 is working fine.

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Fabriciocaete44
Explorer

I just installed the update package and solved it.

E88.60 Endpoint Security VPN Clients for macOS - Automatic Upgrade package (PKG) 

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nico81
Explorer

I'm still having the issue with 88.60 version, solved changin default browser to Chrome

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BarYassure
Employee
Employee

Hi

The first client version that supports Sequoia is 88.70. 

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nico81
Explorer

I'm on Sequoia 15.1 Developer Beta 6, still having the issue also with version 88.70

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andree_b
Participant

Hello

We are not able to connect to VPN since upgrade to Sequoia even with 88.70.
Connection to site fails.

The workaround as many mention about above is to copy the SAML URL from Safari to Edge or Google Chrome and sign in from there instead.

When can we expect having access to an updated version of Remote Access client?

Best regards
Andrée Bengtsson

PhoneBoy
Admin
Admin

What @BarYassure said above: the next release (E89) is planned to be released by End of November.

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andree_b
Participant

Thanks @PhoneBoy , sorry I didn’t see that before.

 

best regards 

Andrée

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nico81
Explorer

New 88.70 build is out that should fix SAML authentication issue in Safari as written in file description, found update from the installer and installed it, but still doesn't work.
Added also screenshot of the error.
I'll keep using Chrome.

Screenshot 2024-11-07 alle 12.40.17.png

 

Screenshot 2024-11-07 alle 12.45.35.png

 

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PhoneBoy
Admin
Admin

Please open a TAC case on this.

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PhoneBoy
Admin
Admin

It appears the issue requires both client and gateway fixes.
See: https://support.checkpoint.com/results/sk/sk182711 

(1)
nico81
Explorer

Yep, and still not working with new version 89.00 😞

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BarYassure
Employee
Employee

Hi @nico81 
Please open a support ticket, I will follow up to see we are handling it. 

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