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Galb
Explorer

Identity awareness and VPN

Hello

We are already using identity awareness . and also identity sharing between gateways .
but identity of a user accessing from VPN is not always registered on gateways . it is registered only if the user locks and unlocks his workstation., what should be the best way to resolve this (agent?)

 

Thanks  

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2 Replies
PhoneBoy
Admin
Admin

Is Remote Access enabled as an Identity Source in the gateway object?
It’s not by default.

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Galb
Explorer

Thank you very much! , it was just this specific GW that was missing this setting.

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