IP VPN Address Stuck in the Old IP Address

[Ahmad132976]

I have a problem that when i try to change my VPN IP Address from old ones x.x.x.94 to new ones x.x.x.50. the problem is when i already change my VPN IP Address New ones in smart connect R81.10 and i try to connect VPN in E88.30, the first connection is connected. but when i try to disconnect it and reconnect, the VPN IP Address changed into the old ones so the status show that Site is not Responding just like https://community.checkpoint.com/t5/Remote-Access-VPN/Remote-Access-VPN-stuck-on-reconnect/td-p/1628.... I Try to do solution in Solution ID sk92716, but the result still same. Any help with this?

[_Val_]

Remove the old FW from RA VPN community, push policy, redefine the VPN site on a client side. That should be enough

[Ahmad132976]

how to redefine the VPN site on a client side?. because when i remove the old FW from RA VPN Community and redefine it in Checkpoint endpoint VPN it shows authentication failed

[_Val_]

Authentication failed means you are not using correct VPN credentials. It should not be tied to the old GW details. 

Something must be wrong with how you define VPN site, authentication, etc. Share more details so we could help you.

[Ahmad132976]

this is how i set it in Smart Console. This is the remote access in VPN communities and how i put it in endpoint security vpn. Should i need to remove the old VPN communities and create new VPN communities or not? because we only change the IP address of FW in Link Selection and no configuration shows this  x.x.x.94 old IP Address at all

[the_rock]

See if you can have one user delete the site, re-create it and test.

Andy

[Ahmad132976]

it works fine at first. but after disconnect it and connect it again, the IP gateway changed into the old one. just like problem from https://community.checkpoint.com/t5/Remote-Access-VPN/Remote-Access-VPN-stuck-on-reconnect/td-p/1628...

[the_rock]

In that case, I would gather client logs and probably open TAC case.

Andy