How to increase VPN timeout limits?

[David_Won]

We currently have our VPN users set to an 8 hour timeout. We have one supplier that needs this to be longer though. Is there any way to increase the length of time without doing it for all users?

Currently running E80.81 for the client and R77.30 on our gateways.

[XavierBens]

I think that this 8 hours is not a sort of timeout but concretely the Re-Authentication period.

In the Remote Access Clients for Windows 32/64-bit Administration Guide E80.72 and Higher we can learn that we can change the value in In Authentication Settings of Global Properties > Remote Access > Endpoint Connect

But this can be also change more specifically per Security Gateway or per client using the trac.defaults neo_user_re_auth_timeout variable.

Could you try changing this value and telling us if that answer to your needs?

[PhoneBoy]

If you want to do it per user group: Remote Access clients configuration based on group membership 

[David_Won]

That's exactly what I was looking for. Putting int he required paperwork now to test this next week. Will update with results.

Thanks

[David_Won]

Will this work when the user belongs to multiple groups and is there anything I should be wary of regarding this.

The user currently is currently in 4 different user groups. These are used in 4 different VPN rules.

Was thinking of making a new group called ExtendedTimeout and making the ExtendedTimeout.ttf with a 24 hour timeout. Would I just add the user to this group along with the groups they already have? Does this new group need to be used in an access rule anywhere?

[PhoneBoy]

I don't believe the group has to be used in the rulebase, the group just needs to exist and users need to be members of it.

[David_Won]

Went to make the change this morning but can't find how to properly change the value in the ttm file.

I assume that the section we want to change is the neo_user_re_auth_timeout

From this doc I found the max is 24 hours though. We wanted to change it something closer to a week for this one specific account.

This screenshot is from an older doc I found.

https://downloads.checkpoint.com/fileserver/SOURCE/direct/ID/7262/FILE/Integrity_SecureClient_Mobile... 

Do these values still hold true for max? And if I am able to change it to something else what is the proper syntax?

Currently running R77.30

Finding the docs confusing.

Would I change

:neo_user_re_auth_timeout (
:gateway (endpoint_vpn_user_re_auth_timeout
:default (client_decide)

to

:neo_user_re_auth_timeout (
:gateway (endpoint_vpn_user_re_auth_timeout
:default (1440)

Really want 10080 instead of 1440.

Help please!!   

[G_W_Albrecht]

In sk75221 Remote Access TTM Configuration relevant for the used version, we find that:

Attributes that were defined in the Security Management (SmartCenter) database schema cannot be changed in the TTM file. They can only be changed via SmartDashboard or via the GuiDBEdit tool. Examples: tunnel_idleness_ignored_tcp_ports, tunnel_idleness_timeout, location_awareness_dc_check, location_awareness_enabled etc. More information on these attributes can be found in the Admin Guide. Parameter tunnel_idleness_timeout is listed in sk42850 with a similar comment.

But i think i have found your 8 hours limit:

[David_Won]

If you look at my message you see that there is a limit of up to 1440 minutes from what I'm seeing. That is 24 hours. 

I was asking how to modify the ttm file correctly to use this value. Also the screenshot you showed is from the new version which is different from what I understand. 

[PhoneBoy]

According to what I'm reading, this should be the correct approach (your modifications to trac_client_1.ttm).

Note while Guenther is showing a screenshot from R80.x, it's the same in R77.30 as well (just "looks" different).

[David_Won · Accepted solution]

I must be reading his comment wrong. I see it saying I have an 8 hour max. He also says I can only change it in the gui or guidbedit. 

The doc I posted says I can go to 1440 so I'll assume that is still the max.

So you are saying that my change below looks ok?

:neo_user_re_auth_timeout (
:gateway (endpoint_vpn_user_re_auth_timeout
:default (1440)

[PhoneBoy]

All of those things are true.

Your change looks ok

[G_W_Albrecht]

The only document refering to neo_user_re_auth_timeout is R70 VPN Administration Guide, so i am really eager to know if this works !

[G_W_Albrecht]

I found the answer: endpoint_vpn_user_re_auth_timeout is refered to in sk62581 EndPoint Connect users required to re-authenticate every 480 minutes

[David_Won]

Seems to have worked guys. I have made the changes and added myself to the group. VPN'd in and I have the 1440 timeout in my settings now.

Still need to leave things connected for a day and double test though.

Thanks

[CyberBreaker]

Hi @David_Won , how did you change it, via the ttm file or you follow the screenshot of @G_W_Albrecht? Thanks

[morris]

Hi all,

I just add my question to this thread, because I think the topic is fitting.

How to increase the session length when using "Check Point Capsule VPN" from Microsoft Windows Store?
At the moment the connection drops after 8 hours.

Best regards,
morris

[Timothy_Hall]

Pretty sure it is these three settings, they are linked so if you change one of them it automatically changes the other two:

[gilad-mn]

Dear IT and security guy , after you changed the minutes in Global Properties => remote Access => Endpoint Security VPN or End point Connect

please shutdown client on the computer that using remote access and turn it on again .

its impotent to make it active.

i am using Gaia 80.10

[gilad-mn]

Dear IT and Security Guys

for make sure the time expire will increase , you have to turn off (shutdown) the client end point connect

and turn on , on the workstation.

i am using gaia R80.10

[_Val_]

Is there a reason to post twice?

[Thomas_Eichelbu]

Hello Guys,

has anybody achived this to get it working? to set a specific duration without getting asked for re-authentication?
there are so many parameters to try here ...

i have exactly the opposite usecase, the customer wants to limit the time the user can stay connected with Client VPN!
the re-authentication timeout in SmartConsole only triggers a pop-up to reauthenticate ... of course the user enters a password.

did anybody made it working with this setting?

neo_user_re_auth_timeout (
:gateway (endpoint_vpn_user_re_auth_timeout
:default (1440)

i also saw, when a user has set specific timeslot for allowing a VPN connection, this settins only prevent NEW connections after the timeslot has expired, but running connection doesnt time out ... ;-(

how can you kick out a remote user when the time is up?
automatically not manually of course ... 

i fear this is only possible with some scripting to collectt all expired time objects from the rulebase, search for the users which are using this affecting rules and kick them from Clienbt VPN ...
please keep in mind every user has different time objects, i cannot globaly say time is up at 05:00pm

this is also an awesome idea: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...
to have different trac_client_1.ttm for different groups ... (employes / external)

best regards

[Thomas_Eichelbu]

Hello again, 

has anybody tried this options?


)
:neo_implicit_disconnect (
:gateway (endpoint_vpn_implicit_disconnect
:default (client_decide)
)
)
:neo_implicit_disconnect_timeout (
:gateway (endpoint_vpn_implicit_disconnect_timeout
:default (client_decide

would be interessting to know how the work in real world

[Chris_Butler]

In my environment, there are two places where the SNX Timeout is defined, and they are not linked..

Our environment is still using the Legacy Mobile Access Policy for managing the Mobile Access, so perhaps that is why these two settings do not agree, but our timeout is the intended 12 hours: