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amarvulli
Explorer

Expire Licence

Hello

We have a customer with a copy of 5200. On 12/31/2022 the licenses will expire, the question is: on that date will the sslvpn and ipsec vpn still work?

Thanks

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7 Replies
PhoneBoy
Admin
Admin

Generally, Firewall and VPN are perpetually licensed, which means it will not expire.
SSLVPN is the same.
To confirm, we would need to see the output of cplic print from the relevant gateway.

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amarvulli
Explorer

Thanks for the reply. Attached the 2 outputs

Thank you very much!

 

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PhoneBoy
Admin
Admin

The Firewall/VPN/Remote Access licenses are perpetual, as expected.
The various annuity blades are not, and depending on which ones you’re actually using, that functionality will cease to work once the license expires.

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the_rock
Legend
Legend

To answer your question correctly, we definitely need to see output of cplic print as phoneboy said. 

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amarvulli
Explorer

In the previous answer I inserted the outputs! Thanks

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the_rock
Legend
Legend

So it seems what @Blason_R mentioned would apply here. All your contacts are expiring end of they year, which means exactly what Blason said, you wont be able to get any updates for the blades. Now, you can confirm with Account services, so once thats sorted out, all you do is this... -> Go to your support account, on 3 dots to the right, click and download contract and then update it via smart update. Once thats done, go to your firewalls and from expert mode run -> contract_util mgmt

Enjoy the benefits : - )

Andy

 

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Blason_R
Advisor

That means your Annuity blades or contracts are going to expire and not licenses.. That means if expired you wont get new updates neither CP will be able to support you if you have enterprise support or you wont get hardware support if any RMA need arises.

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