Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
minhhaivietnam
Collaborator

Endpoint remote access error on PC

Hello,

I install VPN endpoint remote access (E80.87) for users working from home. All works fine, except one user's PC (win10) sometime got error like this:

image.png

My workaround is uninstall/re-install endpoint on that PC, then after a time; it happens again.

(My firewall : R80.10, PC of user: win10)

Anyone has similar problem please give a help.

Thank a lot!

 

0 Kudos
3 Replies
mbesen
Participant

Hello,

 

I know this topic is older one, with no replies, but I'd like to know if you ever found a solution to this issue? It's happening on my machine too and it's very hard to google the error message as it seems like it's quite rare.

"Check Point Endpoint Security - VPN tunnel has disconnected: Internal error: OS configuration with adapter required parameters failed: Failed to recover state."

I have a feeling it has something to do with local network setting of some sort, possible on gateway itself.

Thanks!

Kind regards,

Mario

0 Kudos
Chris_Atkinson
Employee
Employee

Hopefully you are using a much newer client version i.e. E86.xx ?

0 Kudos
mbesen
Participant

Hello Chris,

 

Thanks for your reply! I am indeed running much newer version of client, I even tried multiple client versions (E86.25, E86.40, E86.50, E86.60) with no results sadly.

I opened a new topic where I'm facing issue in similar fashion:

Seemingly random disconnects from Checkpoint Remot... - Check Point CheckMates

I'm grasping at proverbial straws here so I'm trying to gathere whatever clue I see, heh

Kind regards,

Mario

0 Kudos