Just to make sure, SecureKnowledge is an internal tool, and the community is sitting on the third-party platform.
Google shows both SKs and the community posts, and if you search in SK platform, you do see the community search results.
Integrating SK search into the community, however, does not seem feasible for now, because the SecureKnowledge indexing engine is 100% internal and does not have APIs that would allow pulling the search results. We can always look into ways of doing it, but I cannot promise anything here.
Now, we do see a certain amount of deflected support calls, but that was never our strategic goal with CheckMates. This is a very positive outcome, and a great strength of collaboration, and we are excited to see it. But as said, not our main goal.