Thanks for your time to response.
We access it using mobile access. i think we can see the root cause for this issue now, but still not find the solution yet.
1. the page we try to load (tableau) containt an iframe.
2. content of the iframe load from another web application (seruni)
3. seruni only accessible porperly via mobile access with Hostname Translation Method (which is this hostname will generate randomly)
4. the problem, tableau load the content in to the frame with generate this url (seruni fix domain + token code)
the way we see to solve this issue right now, is to make seruni apps can call with fix hostname via mobile access, and then we can write the fix hostname into the code. is it possible to do? or any other solution we can execute to solve this will be great.