SSLVPN Portal - User Unauthorized

[bwaller-sp]

I am trying to connect to the SSL vpn page on a linux laptop, can authenticate with my LDAP/AD account, but get an error that says my user is unauthorized. I checked the log and it states this:

The user #######  is authenticated but not authorized to log in, because there are no Mobile Access Applications associated with the User Group.

I for the life of me, can't find where I don't have access. I can connect no issue with the windows vpn client, just seems to be the SSLVPN portal. Running R81.10

[the_rock]

To me, logically, if thats an error, has to be something with the config itself in smart console.

Andy

[bwaller-sp]

but where? Where are the permission settings for the portal?

[the_rock]

Will check on it a bit later.

Best,

Andy

[the_rock]

Can you send what below looks like? Just blur out any sensitive data.

Andy

I also foiund below, but not 100% sure if its relevant in your case

https://support.checkpoint.com/results/sk/sk112374

[bwaller-sp]

[the_rock]

Wait, so you are saying works fine to portal itself from windows, but not linux, using exact same user?

Andy

[bwaller-sp]

I can get to the portal windows or linux, but when I try to log into either, it just says “user is unauthorized”.

[the_rock]

Might be worth TAC case to check further.