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sp_gdi_lab
Participant

what does email_status=New mean in product=MTA logs

There are few events generated from product=MTA which have email_status=New in it.

Does anyone know what does it mean

Is the email being sent waiting in its queue for its turn to get delivered?

Is the email already delivered?

Or the email is blocked?

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3 Replies
sp_gdi_lab
Participant

Also, what does other email_status values mean?

  • delivered
  • deferred
  • skipped
  • bounced
  • hold
  • new
  • scan_started
  • scan_ended
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Chris_Atkinson
Employee Employee
Employee

Start with the MTA Live Monitoring section here:

https://sc1.checkpoint.com/documents/R81.20/WebAdminGuides/EN/CP_R81.20_ThreatPrevention_AdminGuide/...

Where further information is required I suggest reaching out to TAC.

CCSM R77/R80/ELITE
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_Val_
Admin
Admin

The status New means MTA just received a new email. 

Which product logs you are trying to process, Harmony Email, or Quantum Security Gateway?

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