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weimin
Ambassador
Ambassador
‎2020-01-16 08:12 PM

sic status issue

Hi Everyone,

     Now found one issue that the SIC status is not normal sometimes. It shows "secure internal communication is not operational with "fwi2n". Verify that SIC is initailized or was not reset".  See below picture . And recovered automatically after a few minutes. The gateway and SMC both are R80.10 version. During the issue period, can't push policy to this gateway. 

I tried to rest the SIC, still face same issue. 

 

1.png

 

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PhoneBoy
Admin
Admin
‎2020-01-17 04:38 AM

Best to get the TAC involved to troubleshoot.
But I suspect the clocks between the gateway and management may be significantly different.
They should be in sync.
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