mds_setup fails to create a configuration export file for Primary MDS

[RAGHU_K]

Hi! All,

Am facing an issue with generating the Primary MDS configuration export file using mds_setup utility (from R77.20 to R77.30 using R77.30 migration tools) . It's taking me around 5 Hours to finish and with an error message stating:

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Creating final export file /var/log/exported_mds.7jun2018.tgz

Error: Error creating file

Cleaning temporary workspace /var/log/temp_worksapce

Failed to export Multi-Domain Server Database

A log file was created: /opt/CPInstLog/mds_setup_06_07_22_41.log

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If i try to open the log file created i can able to see the below message only:

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starting session at Thu Jun  7 22:41:07 SGT 2018

Removing execution permissions of /opt/CPmds-R77/scripts/mdsstart

Removing execution permissions of /opt/CPmds-R77/scripts/mdsstart_customer

 

Checking for installed components. This may take a few seconds.

Please wait...

 

 

mds_setup has detected that your system has:

Multi-Domain Security Management R77.20 installed

 

 

Please choose one of the following:

 

(1) Remove current installation and reinstall

(2) Backup current Multi-Domain Server

(3) Export current Multi-Domain Server

    Or 'Q' to quit.

 

Please enter your choice:

Warning: If current export is used by cma_restore, refer to sk95227 for further instructions.

 

*** Proceeding with the export ...

 

Please download the appropriate migrate tools for Linux from the Support Center.

Navigate to the Multi-Domain Management/Provider-1 page,

choose the Downloads tab, and select the version to which you will import.

 

Enter location of downloaded file (or q to quit):

Failed to export Multi-Domain Server database

 

A log file was created: /opt/CPInstLog/mds_setup_06_07_22_41.log

ExitTrap

ExitTrap> Restoring execution permissions of /opt/CPmds-R77/scripts/mdsstart

ExitTrap> Restoring execution permissions of /opt/CPmds-R77/scripts/mdsstart_customer

 
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I don't think this issue is because of free space concern, as i have root and /var/log/ partition with 100GB & 180 GB free space.

[PhoneBoy]

I would open a TAC case to troubleshoot this.

Contact Support | Check Point Software 

https://www.checkpoint.com/support-services/contact-support/

[Maarten_Sjouw]

You state you have 180GB free, but how many domains do you have? Have you checed during the migration running what the free space was? When I run an MDSbackup on a 45 Domain MDS I run into 15GB of data compressed between 50 and 100GB uncompressd and when I do not have at least 200GB free space the backup fails

The mirgration will first make a copy of needed files (did you include logfiles?) and then it needs a tempfile to create the actual compressed file. So copy, tar and zip are the steps done, my guess is that you actually run out of space.

[RAGHU_K]

Hi Maarten,

Thanks for your reply. Yes, i was running out of free space because of the junk files (like db snapshots).

I cleared all of them and the backup was created within 15mins of time.