VSX VS Cluster State in Smartconsole

[Jan_Kleinhans]

Hello everybody,

at the moment we have a VS on VSX cluster that has the state down on the second member. I can see that in cphaprob state and we have a case open about this problem.
But in SmartConsole the Status is  OK. Is this a normal behaviour or are we experiencing a monitoring bug? 

Jan

[Chris_Atkinson]

What reason is reported for the VS being down in the various cphaprob commands?

https://sc1.checkpoint.com/documents/R81.20/WebAdminGuides/EN/CP_R81.20_VSX_AdminGuide/Content/Topic...

[Jan_Kleinhans]

It's a problem with missing vlan interfaces since update to take 89. It's under investigation. But that is not the question here. I want to know if the state in SmartConsole is wrong by design or if we have an issue. I have no lab at the moment to verify this. 

Regards,

Jan

[Chris_Atkinson]

I only recall that status being helpful for reachability / SIC issues or security blade problems.

[Jan_Kleinhans]

Ok then it's by design. So one needs always additonal tools to monitor VSX via SNMP. This should be an enhancement. If it is a hw cluster if one machine is down it will show an error.

[Chris_Atkinson]

At this point VSNext likely negates this since it requires a different approach as it will show a single VS object in SmartConsole.

[Alex-]

We see the same issue with VSX R81.10 T150 on a VS.

An interface has disappeared in the list of monitored interfaces, the standby VS is always seen as down, no issues reported in Smart Console.

SR is open.

[Chris_Atkinson]

Alex is your affected interface a vlan on a bond?

[Alex-]

A VLAN on a bond, correct. 😀

[Jan_Kleinhans]

Same for us. Our supporter said that she have seen some of this issues in the last weeks. We are waiting for a debug script.

[Alex-]

We also see a bunch of warp interfaces which have appeared when we have only one virtual switch connected.

[Duane_Toler]

I'm adding my vote to this, too.  JHF 89 on VSX is not good.  I had the highest VLAN missing on a VS (also VLAN on a bond).  Rolled back and installed JHF 84 instead.  It came up as expected.  I had a multi-hour Diamond TAC call today for it.

@Chris_Atkinson I'll send you my SR if it will help.  I uploaded a few cluster kdebugs and a lot of copy/paste details.