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marki
Collaborator

Unable to work with server or gateway objects

When I right-click on "Edit" (or "View" for that matter) in Smartconsole "Gateways & Servers" view, nothing happens.

SmartConsole Portable 81.20.9700.673

Either it's related 

* to Windows 11

* to not being an admin user

* to dependencies like C++ runtime

* to this: Note: Using the SmartConsole user settings requires "write" permissions for the Output sub-directory as well as admin permissions for legacy components (same as in installer mode).

Thoughts?

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24 Replies
the_rock
MVP Platinum
MVP Platinum

If you are an admin and this happens, try cprestart on the mgmt server. Honestly, you can even reboot it, nothing would happen, as its management, so would not affect traffic, would simply disconnect if someone else is logged into smart console.

Best,
Andy
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marki
Collaborator

As I wrote, I am not an admin.

So that is the issue, ok.

I tried Web Smartconsole, but that doesn't seem to give me the ability to change QoS Policy... (also "Manage policies and layers" is just grayed out)

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the_rock
MVP Platinum
MVP Platinum

It wont give that option, since you would not have read write permissions. Is your account read-only or you have custom permissions?

Best,
Andy
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marki
Collaborator

To be sure I was using the admin account (super user).

Does web smartconsole need permissions configured somewhere else?

or is this maybe not available in R81.20 (latest take of SC Web)

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the_rock
MVP Platinum
MVP Platinum

No problems, does work, I just tested it. Can you send a screenshot?

Best,
Andy
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marki
Collaborator

Haha, ok..

What you currently require is always only in the next version 😉

scweb.jpg

the_rock
MVP Platinum
MVP Platinum

Haha, lol. Anyway, guess no choice then 🙂

Best,
Andy
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marki
Collaborator

Yeah no choice but to not update QoS policy.

Legacy editor launched for QoS config doesn't work without admin rights either 😞

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the_rock
MVP Platinum
MVP Platinum

Are you not able to use standalone smart console?

Best,
Andy
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marki
Collaborator

No, for initial reason. (non-admin user)

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the_rock
MVP Platinum
MVP Platinum

I suppose best thing is to have admin then make those changes.

Best,
Andy
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marki
Collaborator

That won't work. Impossible to explain to anyone that some configuration tools requires admin privs.

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the_rock
MVP Platinum
MVP Platinum

Not sure what other option there is mate : - )

Best,
Andy
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marki
Collaborator

The other option is fixing the client so it doesn't require admin privs to use part of it.

the_rock
MVP Platinum
MVP Platinum

Lets see, hopefully at some point it will be available.

Happy New Year!

Best,
Andy
Vincent_Bacher

 

This is very environment-dependent.

In environments with many administrators or large management databases, a restart can be disruptive and time-consuming.

Definitely something to think twice about before doing it.

and now to something completely different - CCVS, CCAS, CCTE, CCCS, CCSM elite
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PhoneBoy
Admin
Admin

The installation/run requirements for Portable SmartConsole are here: https://support.checkpoint.com/results/sk/sk116158
This includes the requirement for the Output subdirectory being writable and admin permissions for legacy components (this refers to the Windows user running SmartConsole).

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marki
Collaborator

Yeah but having requirements which make no sense does not impress any of our security guys actually which give admin permissions.

Will this be fixed?

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PhoneBoy
Admin
Admin

I presume this will occur as the legacy components are re-implemented or replaced (e.g. in Web SmartConsole).

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marki
Collaborator

Yeah, I guess it's a matter of priorities.

The AI Copilot button made it into the fat client in record time after all 😀

Not to mention the automatic update of the client which requires your admin station to be connected to the Internet....

Am I glad we have planned moving off of what's left of CP here until end of the year.
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Lesley
MVP Gold
MVP Gold

*access to check point services

-------
Please press "Accept as Solution" if my post solved it 🙂
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the_rock
MVP Platinum
MVP Platinum

Just remember though, its not always black and white picture, as the saying goes. I know people who moved off CP after many many years, because of specific problem that could not be solved, went to another vendor, all was fine for some time, then vulnerabilities started popping up, now they want to go back to CP real bad. 

Something to think about.

Happy New Year!

Best,
Andy
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marki
Collaborator

It's not black-and-white at all.
There are many reasons.

First of all we're not a very big shop, and administering "dinosaur" CP on the side is no longer viable.

Then, we maybe open a case per year in average. A few years ago I was so frustrated with a case where they didn't understand anything at all. For the price this equipment and support costs that is not acceptable. Which is when I promised our sales guy we wouldn't renew. I tend to keep my promises.

I know support is **bleep** everywhere, but that doesn't mean no actions can be taken. Everyone gets a chance.

Concerning vulnerability issues, people say that CP simply doesn't disclose them. I don't know what reality is, but as long as you stay up-to-date and are not stupid enough to put your management interface on the Internet, you're probably generally safe.

We'll see.

Happy New Year! 😄

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the_rock
MVP Platinum
MVP Platinum

I see what you are saying. Regardless what you guys decide, hope it all works out!

Best,
Andy
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