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the_rock
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Unable to start web smartconsole on R82 management

Hey guys,

Not sure how to fix this issue, but appeats web smartconsole service does not want to start in my R82 lab mgmt for some reason. below is what I get...if anyone has an idea how to fix it, happy to try.

Andy

[Expert@CP-MANAGEMENT:0]# ./mwc.sh start
Starting WSC services...
Your kernel does not support pids limit capabilities or the cgroup is not mounted. PIDs limit discarded.
WARN[0000] Failed to add conmon to cgroupfs sandbox cgroup: error creating cgroup for cpu: mkdir /sys/fs/cgroup/cpu: no such file or directory
Error: OCI runtime error: runc: runc create failed: no cgroup mount found in mountinfo
Enable GUI clients
MWC reconf has been successful
Error while trying to start WSC services

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the_rock
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K, figured it out. Had nothing to do with R82 actually or nic type, it was just that for browsers where it did not work, just had to allow all content for the site, since when I would try https://172.16.10.252/smartview, it would redirect to http.

Andy

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the_rock
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Issue fixed, changed NIC type to e1000 🙂

Andy

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_Val_
Admin
Admin

lol

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the_rock
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Legend

Never knew that was an issue for web smart console lol

Andy

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Amir_Senn
Employee
Employee

Sounds very random. What was the NIC type beforehand?

e1000 is EOL, won't be supported on the upcoming version.

Kind regards, Amir Senn
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the_rock
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Hey Amir,

Before change, it was vmxnet3

Andy

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the_rock
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Im going to try tomorrow with some other VMs to see if this works.

Andy

Amir_Senn
Employee
Employee

vmxnet3 is the default for most of my lab and it works. This is probably circumstantial.

Kind regards, Amir Senn
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the_rock
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Could be...tried different ones, no issues.

Andy

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the_rock
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Hey @Amir_Senn 

Just flipped NIC type to vmxnet3 and google chrome opens both smartview and web smartconsole, no issues,but fails on Edge and Mozilla, not sure why, but could be just circumstential, as you said. 

Andy

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Amir_Senn
Employee
Employee

That might not be circumstantial. I meant the driver, because while changing the driver you probably turned off machine. Different browsers doesn't change the server side so everything should stay the same on that part.

Kind regards, Amir Senn
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the_rock
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Correct....steps I did:

-turned off eve-ng machine

-edited the settings, changed nic from e1000 to vmxnet3

-saved and started the machine

Tested smartview and web smartconsole, works in chrome and opera browsers, fails in edge, mozilla and brave, while web UI works fine on all

Andy

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the_rock
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K, figured it out. Had nothing to do with R82 actually or nic type, it was just that for browsers where it did not work, just had to allow all content for the site, since when I would try https://172.16.10.252/smartview, it would redirect to http.

Andy

Amir_Senn
Employee
Employee

Makes more sense. Glad you worked things out.

Kind regards, Amir Senn
the_rock
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Legend

Me too! 🙂

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