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stallwoodj
Collaborator
Collaborator

Unable to raise SR for recategorization

Hi,

After getting URL categorization changes submitted via the URLCAT rejected, I was told to raise an SR.

When I tried to raise an SR of type Content Classification > URL Categorization, it gave me a link back to URLCAT and refused to create an SR!

Have I missed something?

 

Thanks

Jamie

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3 Replies
the_rock
Legend
Legend

Heya Jaime,

Just open regular TAC case and mention about URL categorization. Thats what I would always do in the past.

Best,

Andy

stallwoodj
Collaborator
Collaborator

Done that 🙂 Now they want to have a conversation about it!

(1)
the_rock
Legend
Legend

As my late grandfather used to say "Life is about having conversations, preferably civilized ones"

Hope it goes well 🙂

Andy

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