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Sergey_Anikeev
Contributor
‎2022-03-20 04:13 AM

The problem with displaying the status of the device.

Colleagues Hi!
Help please understand what is the cause of the error while viewing the state of one gateway?
In this case, the device works fine and the connection of the SMS server with this device exists.

By the way, there is also no License Status tab...

1.JPG

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3 Replies
the_rock
MVP Diamond
MVP Diamond
‎2022-03-20 05:56 AM

Not sure if its cosmetic, but I usually fix these issues by rebooting mgmt server. If that fails, we need to look deeper on gateway side.

Best,
Andy
"Have a great day and if its not, change it"
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Sergey_Anikeev
Contributor
‎2022-03-20 07:31 AM
In response to the_rock

Thank you, installed the latest HFA (and restart SMS) solved the problem.

the_rock
MVP Diamond
MVP Diamond
‎2022-03-21 05:44 AM
In response to Sergey_Anikeev

Good deal.

Best,
Andy
"Have a great day and if its not, change it"
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