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Rameshkrsharma
Explorer
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The Gaia CD not found

I am trying to install checkpoint in checking machine 23500 series device, but getting reply the Gaia CD not found, but my usb flash drive is working fine.

 

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2 Solutions

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G_W_Albrecht
Legend Legend
Legend

This error is listed in sk92423:

Cause: The USB flash key is wrong / not supported by ISOmorphic Tool.
Solution: Make sure that USB key that you use is a USB 2.0 and that USB does not identify itself as fixed disk.
 
Usually, you will use a USB medium that had worked on CP appliances before. But DVD install should work anyway...
CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist

View solution in original post

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Tarzan
Participant

Hello, 

Thank you for your message! It somehow worked after the 5th time reinstalling the iso. 🙂 

View solution in original post

23 Replies
Chris_Atkinson
Employee Employee
Employee

Some USB keys work better than others, how did you build the USB - what version of isomorphic was used?

CCSM R77/R80/ELITE
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G_W_Albrecht
Legend Legend
Legend

Did you use the newest ISOmorphic tool for preparation ? Is the USB medium formatted as FAT32 ? Can the 23500 mount the USB medium ? See sk65205.

You could burn the ISO to a DVD medium and connect a USB DVD drive to boot from.

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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dehaasm
Collaborator

We have similar issue that during USB boot installation is starting and after some minutes it suddenly stops with the error the gaia cd not found, what could be the issue here?

errorduringinstallation.JPG

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Chris_Atkinson
Employee Employee
Employee

Can you confirm some details please?

- Appliance model

- USB drive type/manufacturer

- isomorphic version

 

CCSM R77/R80/ELITE
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dehaasm
Collaborator

- Appliance model >> 5900

- USB drive type/manufacturer >> unknown USB 2.0

- isomorphic version >> latest build 201

disk was HDD and now SSD 480GB

what would you recommend as next steps?

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G_W_Albrecht
Legend Legend
Legend

Try a USB-DVD drive with .iso install DVD

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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dehaasm
Collaborator

ok so burn the r81.10 to DVD as explained here?

But we need to enter BIOS to change boot to DVD instead? When we try to enter BIOS we need password we don't know. What is the password to do that?

https://downloads.checkpoint.com/fileserver/SOURCE/direct/ID/115913/FILE/CP_R81.10_Installation_and_...

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dehaasm
Collaborator

or just burn the R81.10 DVD and put into the device and still boot from USB?

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the_rock
Legend
Legend

Guenther is correct, thats ONLY needed for opens ervers, NOT cp appliances. 

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G_W_Albrecht
Legend Legend
Legend

Burn, put in DVD, connect, boot 5900 and watch console output...

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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G_W_Albrecht
Legend Legend
Legend

No need - only needed for OpenServer hardware, not CP ! The 5900 should boot from it when the DVD is found when switched on.

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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dehaasm
Collaborator

Ok just to understand do we need to insert both the isomorphic USB to boot from AND additionally the DVD inserted or ONLY the DVD and no USB inserted?

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the_rock
Legend
Legend

I think ONLY dvd, thats it.

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G_W_Albrecht
Legend Legend
Legend

Correct 😎

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
the_rock
Legend
Legend

You followed isomorphic install process?

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G_W_Albrecht
Legend Legend
Legend

This error is listed in sk92423:

Cause: The USB flash key is wrong / not supported by ISOmorphic Tool.
Solution: Make sure that USB key that you use is a USB 2.0 and that USB does not identify itself as fixed disk.
 
Usually, you will use a USB medium that had worked on CP appliances before. But DVD install should work anyway...
CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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dehaasm
Collaborator

We will try with different USB sticks but DVD drive is not there do you mean an external DVD drive connected via USB?

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PhoneBoy
Admin
Admin

Yes

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Tarzan
Participant

Hello everyone, 

Im trying to install a virtual Checkpoint image( iso) on VMware Player through EVE-NG, but Im getting the following error after I start the installation process. "Fatal Error. No disk found. Press OK to exit"

I restarted the image, reinstalled the image and still getting the same error. I followed the steps on the eve-ng platform and created a disk, here are the steps: 

Version 80-20M and 81-392 are tested following ISO install procedure.

Preffered OPTION Create image from ISO
 1. From EVE CLI, create Checkpoint image folder and go to that location:
mkdir /opt/unetlab/addons/qemu/cpsg-R80-10
cd /opt/unetlab/addons/qemu/cpsg-R80-10
2. Upload the downloaded Check_Point_R80.10_T462_Gaia.iso image to the EVE /opt/unetlab/addons/qemu/cpsg-R80-10 folder using for example FileZilla or WinSCP.
3. Rename original ISO image to cdrom.iso:
mv Check_Point_R80.10_T462_Gaia.iso cdrom.iso
4. Create HDD drive for new Checkpoint image:
/opt/qemu/bin/qemu-img create -f qcow2 hda.qcow2 80G




Could you please advise if you have ever faced this issue before? I followed this video on youtube https://www.youtube.com/watch?v=Yayc0K06yDA
Many thanks in advance!
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_Val_
Admin
Admin

It seems, it cannot find HDD to perform the installation on.

Please share how you defined your VM, or look at some examples here and here

Tarzan
Participant

Hello, 

Thank you for your message! It somehow worked after the 5th time reinstalling the iso. 🙂 

PhoneBoy
Admin
Admin

Why are you using R80.10, which is End of Support?
We offer qcow images for recent releases (depending on what you're deploying) here: https://support.checkpoint.com/results/sk/sk158292 

Tarzan
Participant

Hello and thank you for your message! 

The folder is named that way, but Im using a 81.20 image 🙂 

Thank you again! 

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