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HristoGrigorov
Mentor
Mentor
‎2021-02-08 02:35 AM

SmartConsole R81 Crash

 

Capture.PNG

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5 Replies
nicolasr
Employee
Employee
‎2021-02-08 02:49 AM

Hi @HristoGrigorov ,

Can you provide more details?

When this is happening? Immediately after logging in? After enabling specific feature?

Can you provide your environment? 

Which version? With JHF or without?

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HristoGrigorov
Mentor
Mentor
‎2021-02-08 02:55 AM
In response to nicolasr

Yup, will do it a bit later. Posted here to not forget about it 🙂

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nicolasr
Employee
Employee
‎2021-02-08 02:56 AM
In response to HristoGrigorov

No problem.. update when you can..

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HristoGrigorov
Mentor
Mentor
‎2021-02-08 04:08 AM
In response to nicolasr

OK, sorry I was about to add info but then something urgent came up.

SMS is R81 T13 and SmartConsole is build 549.

Console was left idle and it logged me out. I tried to close it and then it crashed. 

If I have the time I'll try to reproduce it. In the mean time if you think it is worth investigating I can mail you crash log. 

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nicolasr
Employee
Employee
‎2021-02-08 04:25 AM
In response to HristoGrigorov

@HristoGrigorov 

Can you please open a ticket with all the information and crash logs?

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