Smart Console is not able to load Standard Policy Table

[Adriel]

Hello Everyone,

Just curious to know what has caused this issue, and how it can be resolved.

Any assistance or insights will be appreciated.

I have attached the error for better understanding.

Thanks

[G_W_Albrecht]

Contact TAC to get this issue resolved!

[Tal_Paz-Fridman]

Hi - does it happen even after you logout and login again using SmartConsole?

I would also suggest contacting TAC. As a temporary workaround you might want try to clone the Standard policy to see if still happens on the cloned policy:

Menu > Manage policies and layers > Select Standard policy > Actions > Clone.

[the_rock]

Just some things to try:

-make sure updated smart console build is installed

-cpstop/cpstart mgmt server

-reboot if that fails

Not 100% sure below is applicable, but worth checking:

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

Andy