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Peter2
Participant

Security Manager Recovery

I have two 3800 appliances running as cluster now. But the security manager server is completely crashed without any backup.

I am new to Check Point systems. Please advise how can I rebuild the server and retrieve the configuration from the firewall. 

thanks.

8 Replies
_Val_
Admin
Admin

SW version?

 

Peter2
Participant

the firewalls are R80.40

0 Kudos
G_W_Albrecht
Legend
Legend

If the SMS is crashed completely without a backup, the configuration is lost - you can not restore it from the compiled policy on the gateways.

CCSE CCTE SMB Specialist
0 Kudos
Peter2
Participant

I only have the admin password of the gateway. After build a new SMS, how can I modify the gateway to use the new server. 

0 Kudos
genisis__
Advisor

I've had a similar scenario.  SMS harddrive crashed no backup.  We engaged Checkpoint Professional services to extract the policies from the gateways and the import these into the a clean build SMS.

The have the tools to do this.

G_W_Albrecht
Legend
Legend

Yes, that is possible - but not a cheap solution,so i prefer backups 😎.

CCSE CCTE SMB Specialist
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genisis__
Advisor

I agree - but in our case with the customer we had little choice.   I suspect it take 1 or 2hrs to do by Professional services but then charge the whole day.

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PhoneBoy
Admin
Admin

You may be able to piece together the configuration from various files in $FWDIR/state.
However, it will be a manual process.
Check Point Professional Services can also assist with this.

However, if you want to start over, you can build a new management server and make a new configuration.
You will have to go to each gateway and use cpconfig to perform a SIC reset.
This will allow you to establish SIC from the new management server and push a new policy to the gateways.

Note that resetting SIC generally causes an outage.