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Di_Junior
Advisor

Rule with custom service being dropped by the firewall

Dear Mates

I have a service that runs on port TCP 50400, I created a custom service object for this port, but when I use the custom tcp service in the rule, it doesnt work, the traffic goes to the clean-up rule. But when I use ANY, it works fine, and in the logs I can see that the service is using TCP 50400.

Any idea on how I can overcome this issue, as I do not wish to leave the Service Colum with ANY.

Thanks

3 Replies
PhoneBoy
Admin
Admin

What precise version/JHF level?
Are you absolutely sure that the source/destination seen in the logs would otherwise match the rule?
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Di_Junior
Advisor

Hi Phoneboy

we have R80.20 take 103.

Yes the source/destination seen in the logs would match the rule
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PhoneBoy
Admin
Admin

Highly recommend a TAC case here.
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