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Phil_Haddy
Explorer
‎2019-05-15 05:45 PM

Rule Base Search Error

Hi

Any help appreciated, all rule base searches in SmartConsole (R80.10) report "An error occurred while searching". 

 

Search Error.JPG

 

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2 Replies
PhoneBoy
Admin
Admin
‎2019-05-17 04:33 PM

Make sure you are using the latest SmartConsole and Jumbo Hotfix.
Otherwise I suggest engaging with the TAC.
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Nick_Doropoulos
Advisor
‎2019-05-18 02:02 AM

It could be that a large database is involved, causing many operations on the rulebase to overload the server. 

See sk121652 for more information.

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