I'm back here again because I have another customer asking for VPN statistics.
I'm running this report and everything is measured in logs. So two comments. Why do I care about the number of logs? Shouldn't I care about the number of actual failed login attempts? It seems to me that we cannot provide this information and this is a huge shortcoming? I can have all of my customers request this RFE immediately if it helps, but even this custom report -- while the effort is good -- the data is not.
Here is the login activity by failed and successful and while the graph looks pretty cool, the data is not:
This customer has no more than 50 users that log in via VPN and its probably closer to 30. However in this output we see 25k logins in one day. Clear this is an identity awareness chart, but the report is entitled "remote access." This is a fail IMHO. Then the "Authentication Methods" widget shows a nice graph, but once again the data is useless. Top login options shows VPN with 16 "logs." What do I do with that data? Seriously, what should I do with it? The Used Clients widget is nice if you were talking to someone that didn't understand VPN, but what does that get me from a technical perspective? The only widget that is worth its time is the VPN usage and that's showing gigs over days and days. I'm sure that could be tweaked, but it actually provides usable data.
The bottom line is how can I help you help me with this data? Is this anything that anyone with any pull is looking at? Do they know the serious shortcomings in this reporting? Does Check Point just not care? Literally if you want 50 customers to request the same RFE I can do it. But will it help? Does anyone care? Clearly the need is there as was just demonstrated by the pandemic and threads such as this one. I know there are ways to get the data we need, but none of it is in a nice, neat, canned report. Its not even able to be created in a custom report as is evidenced by this custom report.
You know I'm as big of a Check Point fan as they come. I'm not saying this to be negative. But how can we improve this. Its been years and years and years and every Check Point SE I talk to says....<"frowny face -- I know, its terrible">.
Let me know if there is anything I can do from a partner perspective.
Thanks,
Paul