Receiving "Failed to import IPS package file" error while restoring domain

[kamilazat]

Hello all!

We are experiencing an issue while restoring a domain using the mgmt_cli restore-domain command. We consistently encounter the following error message:

Failed: java.lang.RuntimeException: java.lang.RuntimeException: java.lang.RuntimeException: Failed to import IPS package file, exit code: 138

We came across a similar topic on the CheckMates forum, although we are pretty sure that the export file is not corrupted (I don't think it's likely that it exports a corrupted file every time we try): https://community.checkpoint.com/t5/Management/migrate-server-import-failure-Failed-to-import-IPS-pa...

Currently, we are testing this in a controlled environment to ensure everything works correctly before proceeding further. Here are the steps we followed:

Exported the domain using the mgmt_cli migrate-export-domain command.
Deleted the domain.
Attempted to restore it using the mgmt_cli restore-domain command.
Each time, we encounter the same error. Since this is on the same machine, the IPS database version should be identical.

Why are we facing this issue despite the IPS database version being the same? We are looking for insights or suggestions from anyone who has experienced a similar problem.

For reference, we are using R80.40 JHF Take 198 (I am aware that this version is end-of-support, but this is related to a customer, so we must use this version).

We have found sk133452 and it suggests making sure that the global IPS version is equal or greater than the local IPS version, but couldn't figure out a way to find out the "global" IPS version.

Thank you for your help.

[PhoneBoy]

The IPS version for Global MDS can be determined via: https://support.checkpoint.com/results/sk/sk120437