R80.10 management ftp backup. Alert as disconnected

[Christopher_Ta1]

Anyone experience in R80.10 management setting up ftp schedule backup and get an alert that the managment is disconnected? but actually it is not disconnected. It is actually the ftp is successfully finished. 

I was connected at terminal of my management to check if it will be disconnected, but it is not. 

[PhoneBoy]

Since it's not clear from the context where you are seeing this alert, can you provide a screenshot?

[Christopher_Ta1]

Hi Dameon,

I created a backup from Management server GUI and setup schedule 10:30am and ftp location. 

Before the backup started I received this email notification that the management server is down, however upon checking the server thru remote. It is up and running. 

[PhoneBoy]

I'm guessing this isn't a "global system down" message but some process became non-responsive and/or restarted.

If you continue to see it, I recommend engaging with the TAC: Contact Support | Check Point Software