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Muhammad_Patel
Contributor

Publishing changes - Publish failed Action Failed due to an Internal Error

After making a number of changes, which included creating VPN communities and network objects, I tried to publish and install and got the following error message.

'Publish failed Action Failed due to an Internal Error'

Another administrator logged in made a change in his session and was able to publish the new changes, however he tried to publish my changes and got the exact same error. 

Anyone had this issue before there's 94 changes which needs to be published Smiley Sad

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7 Replies
Tomer_Sole
Mentor
Mentor

Hi, we would like to take a look at it and fix it to the benefit of all our customers. Can you please open a support ticket?

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Muhammad_Patel
Contributor

Hi Tomer,

Thank you for responding, I have a live chat open at the minute and seem to be getting passed from engineer to engineer - currently on the 3rd engineer, will keep you posted.

vinaysingh
Explorer

Checkpoint support is always act like this only . 😞

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Muhammad_Patel
Contributor

Hi Tomer,

Just to update you, support ticket is now open. 

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Muhammad_Patel
Contributor

In case anyone comes across this post/issue, TAC were not able to resolve this and due to time constraints I redid all my changes again. 

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Arik_Goldstein
Employee Alumnus
Employee Alumnus

Hi,

We have analyzed the code and this has been fixed in R80.20

We will work to deliver the fix to R80.10 jumbo hotfixes as well.

 

Thanks,

Arik

just13pro
Collaborator

Looks like still have the same issue in R80.40

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Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

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