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Blason_R
Leader
Leader

Policy Installation fails with error code: 1-2000078

Hi Team,

Has anyone experienced this error before? Policy Installation is getting failed on gateway with error code 1-2000078. This is R80.30 cluster.

 

Thanks and Regards,
Blason R
CCSA,CCSE,CCCS
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3 Replies
HeikoAnkenbrand
Champion Champion
Champion

I would open a support ticket.

➜ CCSM Elite, CCME, CCTE
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Mikael
Collaborator
Collaborator

If memory serves me right I believe we had one policy-push with that error a while back.

At that point the error was resolved by a reboot of the gateway. We didn't have time to open a case to get the root-cause and the issue hasn't appeared again.

If you open a case, please ask them to add the error code to sk106588 and/or sk154435

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Blason_R
Leader
Leader

Same - Reboot resolved the error. In fact TAC team was sayin that similar issue was observed by other customers as well and surprising no bug-fix recorded yet!!

Thanks and Regards,
Blason R
CCSA,CCSE,CCCS
0 Kudos

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