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007_mjn
Contributor

Not receiving logs on management server

My gateway is connected through Public IP address to Management server  and I can't receive logs on management server.

what's the best solution to get logs from gateway to management server.

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11 Replies
PhoneBoy
Admin
Admin

A simple topology diagram would be helpful, including any device performing NAT.
The version/JHF level of relevant components is also helpful.

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007_mjn
Contributor

The JHF version are up to date and  No Nat rule used.

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Chris_Atkinson
Employee Employee
Employee

So that we understand both the Management & Gateway have public IPs?

CCSM R77/R80/ELITE
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007_mjn
Contributor

No, Gateway have public IP and Management have private IP.

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Chris_Atkinson
Employee Employee
Employee

In this case some form of NAT is most likely required for the communication path to succeed.

Some additional useful commands depending on the specifics may include:

show security-management

set security-management local-override-mgmt-addr "true" mgmt-address "<ip>" send-logs-to "<option>"

CCSM R77/R80/ELITE
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007_mjn
Contributor

I have ten firewall connected to this management server in which 8 are connected through MPLS and 2 are connected through public IP. the firewall connected through MPLD are properly working but Public IP gateway don't send logs to management server.

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Chris_Atkinson
Employee Employee
Employee

the_rock
Legend
Legend

I agree with Chris 100%...the link he gave you is most likely what you need to follow.

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the_rock
Legend
Legend

Did this ever work? Can you make sure below is enabled?

 

Screenshot_1.png

 

Screenshot_2.png

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007_mjn
Contributor

yes both are enabled and I have SMB box 1530.

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the_rock
Legend
Legend

I think as @PhoneBoy suggested, simple diagram would help (even basic windows paint drawing would do honestly).

Cheers,

Andy

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