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Jim_McGrady
Participant

New R80.10 SmartEvent generates empty reports

Ive installed a new R80.10 SmartEvent server in my environment. The install went fine and everything seems ok.

However, reports and views available from the management server are showing no data.

This is a multi domain environment. I have the domain set in SmartEvent. 

Can you recommend what to look for?

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Jim_McGrady
Participant

In addition, the cpsemd.elg log file on the SmartEvent server is reporting:

failed to calculate available DB max size

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Danny
Champion
Champion

I experienced the same. Upgrading to R80.20 GA solves it.

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Amit_Singh4
Participant

Please go on  Smart Event - Policy - General setting - Initial settings - Correlation Units -

Have you added Correlation units with all required details i.e. Unit name, Logs servers details etc.

Hope it will help.

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Jim_McGrady
Participant

Hi Amit i have checked the details in the correlation unit settings. All correct. Similarly 'domain' is set and i have 'installed database' via Smartconsole.  The SmartEvent server indicates that it is receiving logs from the main management server. Its just that reports and views are returning empty.

Sunny_Leung
Employee
Employee

Hi,

I had the same issue, no R80.10 firewall activity shown in the report,  while it shows properly for R77.xx gateways. i tried every setting i can (include what suggested in sk150452), but just not working.

 

Sunny

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