Mgmt R81.20 -> R82 upgrade: "Status and Actions" not visible

[SteveMad]

Hi

I'm currently upgrading from 81.20 to 82. The update executes just fine, but there is something odd.

In my environment, while upgrading, the message is displayed: "... Log into the Status and Actions page..."

-> catch: there is no Status and Actions page any more

Even after installing latest JHF using CLI, the menue does not show up...
I'm maintaining 2 Mgmt and 1 Log-System (all VM), it's the same behavior for all of them

Any help is greatly appreciated

[_Val_]

Steve, you probably forgot to add a screenshot

[SteveMad]

Thx, only half of my post was actually posted ^^

[the_rock]

Just to be sure, is view mode possibly set to basic rather than advanced?

Andy

[SteveMad]

Hey Andy,
thank you for mentioning it - it's set to advanced of course ... should have mentioned that in the first post

[the_rock]

OKay, question...so once you log in, does it still give that warming about status page? if so, how long has it been? I ask because one time, I had exact same issue with a client and it took almost 4 hours, since their HDD size was almost 3 TB on mgmt serverand we just had to be patient : - )

Eventually, it all got sorted out...in the meantime, we even called TAC and guy told us to simply wait, so we did lol

Andy

[SteveMad]

Well ... The first migration was one week ago, still not showing "Status and Actions" within the web-UI. installer on CLI is available ...
a few hours ago I've migrated a 6600 gateway to R82, which shows exactly the same issue.

One thing, maybe "the" thing, I just discovered: Only when using an admin account authenticated with TACACS.
When using local admin, it seems to be fine.

[the_rock]

Ok, so not an issue with upgrade itself then. One thing I would ensure is that when you log in with admin account, if you navigate to users section of web UI, it shwos that radius account is set to 2fa.

Andy

[SteveMad]

Hey Andy,

2fa is not set. The Problem seems to be: When upgrading from R81.20 to R82, the Tacacs role "TACP-0" needs to be updated as well. That's why I'm not having access to Software Updates any more.

[the_rock]

Ah, I see what you mean. I would check with TAC to see if there is any workaround for that.

Andy