Logs

[m_k_user]

Hi team and community
I have troubles with the management server and gateway.
When "LOGS & MONITOR" is choosen at the Smart Console I get  "Failed to parse results from server" error.
At the same time when I log into SG via web I can see few detections at the dashboard widget.
Are there any suggestions on how to fix logging?
Are there other methods to watch security logs?

[m_k_user]

By the way also I have lots of warningns in the messages about
options
virtio_net
rxmrg=0
in the modprobe.conf
Should I change these values?

[Tal_Paz-Fridman]

I suggest looking at sk114826:

https://support.checkpoint.com/results/sk/sk114826

In this case perhaps run smartlogstop  before running smartlogstart 

And sk134314:

https://support.checkpoint.com/results/sk/sk134314

[m_k_user]

Sorry, I can't view second link
It asks to login and nothing changes then

[Tal_Paz-Fridman · Accepted solution]

You're right, my apologies its an internal SK.

But what it suggest is using SmartView Web as a workaround:

To log in to SmartEvent using the SmartView Web Application:

Browse to https://<Security Management Server IP Address>/smartview/ or https://<Security Management Server host name>/smartview/

[nicolasr]

Hi @m_k_user 

which MGMT Gaia and Jumbo version are u using?

Also can you provide please Smart Console Build number? Thanks!