Log Monitor Dashboard - Query failed!

[BeaconBits]

Hello Everyone,

I am wondering if anyone could help me in this. I cannot see any data/statistics/graphs in the dashboard.

It looks like one of the services are being stopped.

- Picture attached!

Please help!

Regards,

B

[PhoneBoy]

Is this in SmartConsole or SmartView?

[BeaconBits]

Thanks @PhoneBoy for your reply.

Yes, it's SmartConsole. R80.20.

Regards,

B

[Ryan_Ryan]

this happens to us quite often too. 

I would recommend trying a cpstop/cpstart on the manager. After we did that it took some 12 hours before data was available again.

[BeaconBits]

@Ryan_Ryan Thanks for your help.

Would cpstop and cpstart will stop the Management  Server?

Is it safe to do it?

[Chinmaya_Naik]

Yes, this is safe it's not impact your production. anyhow, we do on the Management Server.

command : cpstop;cpstart

This will restart the services.

To check the established services then run below command

cpwd_admin list

regards
@Chinmaya Naik