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Taekyoon-kim
Explorer

Is there a service interruption when replacing an expired license with a new license?

Hi

I have two questions

 

1. Is there a service interruption when replacing an expired license with a new one?

    I would like to know what service are affected.

 

2. Is it possible to extend the term of the license to expire ?

    If possible, tell me how  ... Thank you..

 

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2 Replies
Timothy_Hall
Legend Legend
Legend

1- As long as you attach the new license first, then remove the expired one I haven't seen any outage or problem.

2-Once a license is generated with a certain expiration date, there is no way to extend it that I know of.  You'll need to get your hands on a new license with a new expiration date and attach it.

 

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Daniel_Taney
Advisor

I've never had an issue doing this in a live environment. As Tim said, make sure you attach the new one before you remove the old one. 

I would also make sure you update your contracts after the license gets attached to make sure everything is current. If the Management Server has Internet access, you can do this via syncing with UserCenter in SmartUpdate.

R80 CCSA / CCSE
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